General description:
The hotel Mitsis Royal Mare is located directly by a sandy beach. At the beach, there are sun loungers and sun umbrellas free of charge. The tourist centre is about 2 km away. The town Chersonissos is around 2 km away (Heraklion around 26 km). The nearest shopping facilities are located approx. 2 km from the hotel, a supermarket can be reached after around 200 m. It is 2 km from the hotel to the nearest bars and restaurants. Also the nearest disco is around 2 km away. The following attractions can be reached from the hotel: Knossos Palace (approx. 30 km away), Aquarium (approx. 15 km away) and Agios Nikolaos (approx. 55 km away). For mobility during your holiday, there are a bus stop (approx. 50 m away), a car rental company and a motorcycle rental. For medical treatment in emergencies there is a hospital around 25 km away. The airport (CHQ) is approx. 168 km away. Another airport (HER) is located approx. 24 km away.
Hygiene and safety measures
In order to protect the health of the guests, the following hygiene and protective measures are taken in the hotel: Compliance of the WHO recommendations and local laws, trained and equipped staff with hygiene and protection measures, safe access with sanitary controls to suppliers and employees, staff replacement policy, in-house medical services, luggage transportation by the staff, Non-Contact check-in, non-contact in-house information, self-catering options, digital menus, guest infection policy as well as individual amenities.
Amenities:
Partially renovated in 2020, the 3-storey beach hotel has 385 rooms, and spread over one main building and 8 adjoining buildings. It is equipped with a reception (check-in from 14:00, check-out until 12:00), a lobby with bar, 2 lifts, an air conditioning, a safe (for free), a kiosk, a mini market, various other shops, a parking area (for free), a security entry system as well as a money changing facility. For the meals, there are 6 restaurants (air-conditioned). In a total 4 bars, you can relax in good company. WiFi is available for free. For guests dependent on a wheelchair the accommodation provides a barrier-free access, a wheelchair accessible lift and a number of wheelchair accessible bathrooms. Room cleaning, room service and concierge service are free of charge. Laundry / ironing service and medical service (from 10:00 - 18:00) are available for a fee.
Pool:
In the outdoor area of the hotel, designed in traditional style, you will find 2 salt water pools with a children´s pool (open from March to October). Here, there are sun umbrellas and sun loungers for free available. At the pool bar you can get refreshing beverages (open from 10:00 - 18:00).
Meals:
Breakfast (from 07:00 - 10:30) from the buffet. All inclusive: breakfast, lunch and dinner. Breakfast and lunch only in selected restaurants or bars. Children`s menus are also available. Water at certain times. Soft drinks (09:00 - 02:00), coffee and tea (09:00 - 00:00), cakes and pastries (08:30 - 22:00), beer (09:00 - 02:00), wine (09:00 - 02:00), cocktails (09:00 - 02:00), national alcoholic drinks (09:00 - 02:00), selected imported spirits (09:00 - 02:00, in special bars and restaurants)), midnight snacks (22:00 - 04:00), Welcome Drink, one meal in the a la carte restaurant, free internet and 24 h service. Earlier check in and later check out possible (according to occupancy / availability).
Sport and Leisure:
Sports and entertainment: Tennis (for a fee), billiards (for a fee), darts (for free), table tennis (for free), mini golf, fitness and volleyball. In the immediate vicinity of the hotel, different watersports activities such as jet skiing and water skiing are available (partly from local providers). A golf course is located approx. 5 km from the hotel. Bicycle rental. Spa area with sun terrace, sauna, solarium, hamam and massages available for a fee. Entertainment for adults: activity programme with live music. For the entertainment of young guests there is a children´s play area. Child supervision: mini club for children (from 4 - 12 years) and babysitting (for a fee). Gaming Room.
Additional information:
Additional fees may apply for certain facilities, amenities or activities. Some services depend on the local climatic conditions and the season. Languages spoken: English, German, French, Italian and Russian. Accepted methods of payment: Visa and Euro / MasterCard. Some services and facilities might be closed or offered with restrictions due to COVID19 Prevention measurement. Changes can be applied without previous notice.
Double Bungalow (GardenView):
With sofa bed as extra bed, baby cot (for free), balcony, heating (centrally controlled), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from March to October). Room size: 29 m².
Double Bungalow (SeaView):
With sofa bed as extra bed, baby cot (for free), balcony, heating (centrally controlled), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from March to October). Room size: 29 m².
Standard Bungalow (Shared-PoolTerrace):
With sofa bed as extra bed, baby cot (for free), tiled floor, heating (centrally controlled), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from March to October). Room size: 29 m².
SingleUse Standard Bungalow (GardenView):
With sofa bed as extra bed, baby cot (for free), tiled floor, balcony, heating (centrally controlled), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from March to October). Room size: 29 m².
Superior Bungalow (GardenView):
With sofa bed as extra bed, baby cot (for free), balcony, heating (centrally controlled), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from March to October). Room size: 29 m².
Superior Bungalow (PoolView):
With sofa bed as extra bed, baby cot (for free), balcony, heating (centrally controlled), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from March to October). Room size: 29 m².
Superior Bungalow (SeaView):
With sofa bed as extra bed, baby cot (for free), balcony, heating (centrally controlled), kettle (for free), minibar (for free), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from March to October). Room size: 29 m².
Standard JuniorSuite (Shared-PoolTerrace):
With sofa bed as extra bed, baby cot (for free), heating (centrally controlled), kettle (for free), minibar (for free), capsule coffee machine (for free), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from March to October).
Standard Suite (Shared-PoolTerrace):
With sofa bed as extra bed, baby cot (for free), heating (centrally controlled), kettle (for free), minibar (for free), capsule coffee machine (for free), internet (for free), safe (for free) and flat screen sat TV as well as centrally controlled air conditioning (from March to October).
